Healthcare Complaints Management System

A paperless, electronic healthcare complaints management system that has been deployed in many NHS CCGs. Deployed as a SaaS (Software as a Service) workflow available for purchase on a monthly basis.

Designed for efficient management of healthcare complaints including SIRIs, serious incidents, complaints and healthcare professional feedback. It will also import STEIS data.

  • Electronic reporting
  • Traceability
  • Highly secure
  • Easy to install, move and maintain
  • Fully supported
  • Developed in partnership with three CCGs